SALES: 1-800-978-9765 (TTY:711)
CUSTOMER SERVICE: CONTACT US
Contact Us
Add the Peoples Health Number 504-849-4500 to Your Cellphone Contacts
Sometimes our care team staff may reach out to you about your health. To make sure you never miss an important call from us, save our main office number to your cellphone contacts. This number is different from your plan’s Customer Service number—which you should always call when you need help with your plan.
Member Inquiries
| Plan | Customer Service Number and Member Website |
|---|---|
Peoples Health Choices 65 (HMO-POS) |
1-877-369-1907 (TTY: 711)
Hours of Operation: 8 a.m. to 8 p.m., seven days a week, October through March and Monday to Friday, April through September |
| Plan | Customer Service Number and Member Website |
|---|---|
Peoples Health Dual Complete LA-S5 (HMO-POS D-SNP) |
1-877-367-1803 (TTY: 711)
Hours of Operation: 8 a.m. to 8 p.m., seven days a week, October through March and Monday to Friday, April through September |
| Plan | Customer Service Number and Member Website |
|---|---|
Peoples Health Group Medicare (HMO-POS) – for retirees of City of Kenner |
1-866-556-8167 (TTY: 711)
Hours of Operation: 8 a.m. to 8 p.m., Monday through Friday |
| Plan | Customer Service Number and Member Website |
|---|---|
Peoples Health Group Medicare (HMO-POS) Office of Group Benefits – for retirees of Office of Group Benefits |
1-866-877-5403 (TTY: 711)
Hours of Operation: 8 a.m. to 8 p.m., Monday through Friday |
Plan or General Inquiries
To speak with a plan representative:
Call toll-free at 1-800-978-9765
TTY users may call 711, seven days a week, from 8 a.m. to 8 p.m.
If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.
Compliance, Fraud, Waste and Abuse (FWA), and Privacy Hotline
To report potential compliance, FWA or privacy violations, call the toll-free hotline at 1-800-455-4521, 24 hours a day, seven days a week. You may choose to remain anonymous. We have a nonretaliation policy to protect any person that reports a potential violation.
Contact Us By Mail
Member, Plan or General Inquiries
Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2500
Metairie, LA 70002
Peoples Health Medicare Center
Peoples Health Medicare Center
3017 Veterans Memorial Blvd.
Metairie, LA 70002
Hours of operation:
Monday through Friday, 8 a.m. to 4 p.m.