SALES: 1-800-978-9765 (TTY:711)
CUSTOMER SERVICE: CONTACT US
Welcome, 2025 Members!
Nothing matters more than your health, and you deserve a health plan that makes your well-being a top priority.
UnitedHealthcare is our parent company, and you may see the UnitedHealthcare name or logo on many of the materials we send to you. Working with UnitedHealthcare allows us to offer our plan members more tools and resources, so you get the most value out of your health plan.
Dental Benefit
All Peoples Health Medicare Advantage plans include coverage for routine dental services, including oral exams and cleanings. Most plans also include comprehensive care, such as fillings and dentures. Other plans offer these services only through an optional Platinum Dental Rider for a monthly premium.
Fitness Benefit
With Renew Active®, you get everything you need for a healthy body and mind—all with the convenience of a single benefit. Enjoy access to a nationwide network of fitness centers, plus additional perks to support your individual fitness interests, goals and needs.
Over-the-Counter (OTC) Benefit
Most Peoples Health plans offer an over-the-counter (OTC) items benefit, which varies by plan. If your plan has the benefit, you get a specified credit amount to spend on approved items.
Part B Give Back
If you pay a Medicare Part B premium, we may pay part of that premium for you. We call this a Part B premium Give Back, or a Part B premium-reduction benefit.
Passport Benefit
Most Peoples Health plans include UnitedHealth Passport®. If you’re out of your plan’s service area, you can use UnitedHealth Passport® to get care at network costs.
Respite Benefit
Peoples Health covers up to 12 respite care sessions per year, and each session can last up to eight hours. Services are provided in the member’s home or another household in Louisiana.
Transportation Benefit
Peoples Health dual-eligible special needs plans offer a routine transportation benefit. Members pay $0 for transportation to and from network doctor offices, pharmacies and other plan-approved locations within 75 miles of the home.
Vision Benefit
All Peoples Health plans offer a vision benefit for medical vision care, as well as a routine vision care benefit that includes coverage for routine eye exams and eyewear for vision correction.
Forms
Appointment of Representative Form – To designate someone the right to act on your behalf as your representative for requesting a coverage decision or an appeal or making a grievance (complaint)
Appeals – Formal way of asking us to change our organization determination for medical care coverage or our coverage determination for prescription drug coverage
Grievances – A complaint (other than an organization determination or coverage determination) related to your health plan or health care provider, including problems related to quality of care, waiting times and customer service, among others
Limited Health Care Power of Attorney – Allows you to name someone to carry out business and health care transactions solely with Peoples Health on your behalf, even if you are able to do so yourself but just want assistance
Louisiana Advance Directives – Documents designed to ensure that decisions about your medical care, including your right to refuse treatment, are understood and followed by your health care providers if you become physically or mentally unable to make decisions on your own
We’ve partnered with UnitedHealthcare to bring you expanded online resources. Use the member website and app for instant access to your plan and health care information—anytime, anywhere.
Member Website
Your member website makes it easy to use your plan benefits and manage your health information. Create an account to:
- View plan documents
- See details from your doctor visits
- Find network providers and pharmacies
Enrolled in a Peoples Health Group Medicare plan? Access your member website here:
Member App
Want plan information at your fingertips? Download your member app! Use the buttons below or search “UnitedHealthcare” in the Apple App Store® or Google Play™ store.
All members will get an ID card in the mail. If you didn’t receive your new ID card, click below. Note: If you recently enrolled in a Peoples Health plan, we’ll mail your ID card after Medicare approves your enrollment application.
ID card sample for Peoples Health Group Medicare plans:
ID card sample for all other Peoples Health plans:
Peoples Health is committed to connecting you with quality health care. We have search tools to help you find providers, pharmacies, and health and fitness locations in your Peoples Health plan network. Many of these tools have the UnitedHealthcare logo and offer you an expanded network to choose from.
When you use the tools below, you may get a pop-up message to let you know that you’re leaving the Peoples Health website. That’s OK! The search is the right one for your plan.
Looking for network providers, pharmacies or covered medications for one of the following Peoples Health plans?
- Peoples Health Choices 65 (HMO-POS)
- Peoples Health Medicare Advantage Giveback LA-4 (HMO-POS)
- Peoples Health Medicare Advantage Patriot No Rx LA (HMO-POS)
- Peoples Health Choices Gold (HMO-POS)
- Peoples Health Dual Complete LA-S5 (HMO-POS D-SNP)
- Peoples Health Secure Health (HMO-POS D-SNP)
- Peoples Health Secure Complete (HMO-POS D-SNP)
- Peoples Health Choices (PPO)
- Peoples Health Patriot (PPO)
- Peoples Health Complete Care LA-5 (HMO-POS C-SNP)
- Peoples Health Complete Care LA-6 (HMO-POS C-SNP)
- Peoples Health Complete Care LA-7 (HMO-POS C-SNP)
Use the search tools below.
If you are member of one of these plans, you can also find search tools in your member website.
2025 Plan Year: Group Plan Searches
Looking for network providers, pharmacies or covered medications for one of the following Peoples Health plans?
- Peoples Health Group Medicare (HMO-POS)
- Peoples Health Group Medicare (HMO-POS) Office of Group Benefits
Use the search tools below.*
If you are member of one of these plans, you can also find search tools in your member website.
We’re committed to helping you with any questions or concerns you may have. We offer many resources to support you. Take advantage of your additional plan benefits, once you’re enrolled, by using the providers below. Refer to your plan’s Evidence of Coverage and Vendor Information Sheet for additional details.
Group
Are you in a Peoples Health Group Medicare plan? Click the link for your plan below to find your vendor contact information.
| Benefit Type | Vendor Name | Contact Information | |
|---|---|---|---|
 |
Hearing Aids |
UnitedHealthcare Hearing |
1-855-523-9355 |
 |
Routine Vision Services |
UnitedHealthcare Vision |
1-877-369-1907 |
 |
Routine Dental Benefit |
UnitedHealthcare Dental |
1-877-369-1907 |
 |
Prescription Drug |
Optum Home Delivery, a service of Optum Rx |
1-877-889-6358 |
 |
Over-the-Counter Items Credit |
Solutran |
1-877-909-1382 |
 |
Fitness Benefit |
Renew Active |
1-877-369-1907 |
 |
Behavioral Health |
Optum Behavioral Health |
1-877-566-7913 |
| Benefit Type | Vendor Name | Contact Information | |
|---|---|---|---|
 |
Hearing Aids |
UnitedHealthcare Hearing |
Peoples Health Secure Complete |
|
Routine Vision Services |
UnitedHealthcare Vision |
1-877-367-1803 |
 |
Routine Dental Benefit |
UnitedHealthcare Dental |
1-877-367-1803 |
|
Prescription Drug |
Optum Home Delivery, |
1-877-889-6358 |
|
Food, Over-the-Counter Items and Utility Bill Credit |
Solutran |
1-877-909-1382 |
|
Fitness Benefit |
Renew Active |
1-877-367-1803 |
|
Behavioral Health |
Optum Behavioral Health |
1-877-566-7913 |
 |
Transportation |
Customer Service |
1-877-367-1803 |
| Benefit Type | Vendor Name | Contact Information | |
|---|---|---|---|
|
Hearing Aids |
UnitedHealthcare Hearing |
1-855-523-9355 |
|
Routine Vision Services |
UnitedHealthcare Vision |
1-877-369-1907 |
|
Routine Dental Benefit |
UnitedHealthcare Dental |
1-877-369-1907 |
|
Prescription Drug |
Optum Home Delivery, a service of Optum Rx |
1-877-889-6358 |
|
Food and Over-the-Counter Items Credit |
Solutran |
1-877-909-1382 |
|
Fitness Benefit |
Renew Active |
1-877-369-1907 |
|
Behavioral Health |
Optum Behavioral Health |
1-877-566-7913 |